rsp probe - WMI class Win32_Service missing alert
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rsp probe - WMI class Win32_Service missing alert

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Article ID: 261856

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

WMI class Win32_Service missing on xxxxxx. Data will not be collected for this interval.

Environment

Release : 20.4.x

rsp: 5.51

OS :Windows 2016/Win 2012 R2

Resolution

There can be multiple reasons for this. For example

  • Corrupt wmi repository
  • OS related issues(permission, firewall blocking etc)

Some options to verify if any corruption of wmi repository in target server

  • Check output of command (using command line) : winmgmt /verifyrepository

 

  • Open Wbemtest tool and check if the Win32_OperatingSystem class is accessible on remote server