rsp probe - WMI class Win32_Service missing alert
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Article ID: 261856
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Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
Issue/Introduction
WMI class Win32_Service missing on xxxxxx. Data will not be collected for this interval.

Environment
Release : 20.4.x
rsp: 5.51
OS :Windows 2016/Win 2012 R2
Resolution
There can be multiple reasons for this. For example
- Corrupt wmi repository
- OS related issues(permission, firewall blocking etc)
Some options to verify if any corruption of wmi repository in target server
- Check output of command (using command line) : winmgmt /verifyrepository

- Open Wbemtest tool and check if the Win32_OperatingSystem class is accessible on remote server

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