Error 500 on various post upgrade to Broadcom SaaS 16.1.1

Products

• Clarity PPM SaaS

Issue/Introduction

Sporadic errors are seen on pages with Error 500 and while reviewing the logs out of memory error was seen 

Steps to Reproduce: 

1. Login to Clarity 
2. Navigate to pages 

Expected Results: Page should be opening successfully

Actual Results: Error 500 was seen on the page with below error in log files 

Caused by: com.niku.union.service.ServiceException: Metaspace
               at com.niku.odf.service.ODFActionService.processRequest(ODFActionService.java:166)
               at com.niku.union.service.binding.ServiceControlBindingJava.processRequest(ServiceControlBindingJava.java:58)
               at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:914)
               at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:212)
               at com.niku.union.web.WebServiceAdapter.processRequest(WebServiceAdapter.java:219)
               ... 58 more
Caused by: java.lang.OutOfMemoryError: Metaspace

 

Environment

Release : 16.1.1

Cause

DE68813

Resolution

• Fixed in 16.1.1.1 (patch 1) and 16.1.2