End User are receiving alert even when server are set in Maintenance mode under UIM.
search cancel

End User are receiving alert even when server are set in Maintenance mode under UIM.

book

Article ID: 261621

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

End User are receiving alert even when server are set in Maintenance mode under UIM. 

Environment

  • UIM 20.3, 23.4 or higher
  • nas

Cause

subscr_block_size = 100 it means when this key is configured, nas will process the alarms in bulk.. but it will not check if the device is in maintenance or not and that is why the alarms were getting generated.

Resolution

  •  Removed the subscr_block_size = 100 from nas.cfg and restart the NAS.
Powered by Wolken Software