DS 8.7 - Preboot Configurations - Update failed. Exit code 27

Products

• IT Management Suite
• Deployment Solution

Issue/Introduction

Preboot configurations fail to rebuild or update on an NBS server.

Agent log:

Warning: Preboot Cfg: Failed to update configuration ***, error: The drive cannot find the sector requested.

Environment

Release: ITMS 8.7

Cause

Problem is related to an order of selected packages in Preboot Environment Settings. Reproduced while using WinPe 11 version 22H2.

If WinPE powershell packages are selected, they need to be put in a proper order as described in:

https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/winpe-add-packages--optional-components-reference?view=windows-11#18

Dependencies: Install WinPE-WMI > WinPE-NetFX > WinPE-Scripting > WinPE-PowerShell before you install WinPE-DismCmdlets.

Resolution

Use order buttons to adjust you selected packages according to dependencies:

And then Apply changes.

Selected packages will then be installed in the order specified when building new configurations or rebuilding existing configurations

Additional Information

How to enable WinPE optional packages so that Powershell, DISM and SecureBoot can be used, and error BDC_ERR_WIM_INSERT_PACKAGE