Self-service Resources for Harvest

Products

• CA Harvest Software Change Manager

Issue/Introduction

While waiting for your upgrade to the newest release of Harvest, you may find that you are on an older, unsupported release or that your maintenance contract has expired. While we cannot provide live support in this situation, there are resources available that can help.

Environment

CA Harvest SCM all versions and platforms

Resolution

The documentation for CA Harvest SCM can be found here:
CA Harvest SCM 14.5 Documentation

The full documentation set for CA Harvest SCM version 14.5 is here.  Versions 14 and 13 can also be selected from the dropdown:

The CA Harvest SCM community forum can be found here:
Harvest Community Home Page

Here, you can read through discussion threads and post questions.  If you have not already, you will need to register to be able to log in.

The Broadcom software support website is here:
Broadcom Support Home Page

Here, you can search our repository of knowledge articles, see product announcements, and more.  If you have not already, you will need to register to be able to log in.

If live support is needed, please contact your Broadcom Account team to see if an Extended Support contract or renewal of your maintenance contract can be arranged.

Additional Information

Broadcom's Software Maintenance and Support Policy handbook is here:

Broadcom Software Maintenance Policy Handbook

Section 2.3 explains the policy related to End of Support (EOS) and End of Life (EOL) software releases.