Self-service Resources for Harvest

Products

• CA Harvest Software Change Manager

Issue/Introduction

While waiting for your upgrade to the newest release of Harvest you may find that you are on an older, unsupported release. While we cannot provide live support in this situation, there are resources available that can help.

Environment

CA Harvest SCM

Resolution

The documentation for CA Harvest SCM can be found here:
https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/harvest-scm/14-0.html

The full documentation set for CA Harvest SCM versions 13 and 14 are here

The CA Harvest SCM community forum can be found here:
https://community.broadcom.com/enterprisesoftware/communities/communityhomeblogs?CommunityKey=875def62-85de-4797-9dc1-7a31010427b8

Here you can read through discussion threads and post questions.  If you have not already, you will need to register to be able to login.

The Broadcom software support website is here:
https://support.broadcom.com

Here you can search our repository of knowledge articles, see product announcements, download the latest versions and more.  If you have not already, you will need to register to be able to login.

If live support is needed, please contact your Broadcom Account team to see if an Extended Support contract can be arranged.

Additional Information

Broadcom's Software Maintenance and Support Policy handbook is here:

https://docs.broadcom.com/docs/broadcom-maintenance-policy-handbook

Section 2.3 explains the policy related to End of Support (EOS) and End of Life (EOL) software releases.