Workflow Approval for Provisioning Roles Fails for approvals.

Products

• CA Identity Manager

Issue/Introduction

Using provisioning role membership approval for workflow approval. Each provisioning role has an approver bound to it. The approver can be a user or a group. For the majority of the cases the workflow works as expected. It consistently fails for several provisioning roles.

The requestor is auto-rejected with the VST stating that no user could be found to approve the request. If a user is the sole approver, the request still fails with the same message. 

Environment

Release : 14.4 Identity Manager

Cause

Due to the size limitation

Resolution

If the list of approvers exceeds 1024 characters, then consider increasing the size of the VAR_VALUE column in the WP_ACTI_DATA table based on the database specification.