For RA Banner Capture, if a User in Banner request a capture Job, their username will be created in Applications Manger.
However Users with an underscore in their username, will have the underscore removed when that username is created in Applications Manager
Example Banner Username:
Example Applications Manager Username created:
Release : 9.4
Component : CA Automic Applications Manager (AM)
As of 03/07/2023, this behavior has been reviewed and fixed. The fixed will be included in the next release of the RA Banner Agent.
A fixed version number and date is currently not available. This article will be updated once a version number and date is available.