Underscore in username is removed when created in Applications Manager when running Banner Capture Job

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

For RA Banner Capture, if a User in Banner request a capture Job, their username will be created in Applications Manger.

However Users with an underscore in their username, will have the underscore removed when that username is created in Applications Manager

Example Banner Username:
jon_snow

Example Applications Manager Username created:
jonsnow

Environment

Release : 9.4

Component : CA Automic Applications Manager (AM)

Resolution

As of 03/07/2023, this behavior has been reviewed and fixed. The fixed will be included in the next release of the RA Banner Agent.

A fixed version number and date is currently not available. This article will be updated once a version number and date is available.