Error "Problem executing Response Rule" in DLP 16.0
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Error "Problem executing Response Rule" in DLP 16.0

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Article ID: 261427

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Updated On:

Products

Data Loss Prevention Data Loss Prevention Enforce

Issue/Introduction

After upgrading to DLP 16.0, Incident remediation users cannot use a smart response rule on the incident list page if those users' role has a custom attribute assigned as a rule in the Incident Access tab.
In DLP 16.0, on the new incident list page, when the remediation user selects one or more incidents and attempts to use a smart response rule, it fails with a small red banner saying, "Problem executing response rule". 

Environment

Release: 16.0

Resolution

DLP 16.0 MP1 fixed the issue of the Incident remediation users being unable to use a smart response rule on the incident list page if those users' role has a custom attribute assigned as a rule in the Incident Access tab.