Can't add Action Item as a Primary Object to a process even thought EVENT ENABLED checked
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Can't add Action Item as a Primary Object to a process even thought EVENT ENABLED checked

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Article ID: 261373

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

I'm trying to launch a process when an Action Item is created. I've checked the Event Enabled box on the Action Item object's Properties page but it's still unavailable when trying to add as a Primary Object in a process.

In fact, I ran the following query on the DB and it came back empty:
select * from ODF_OBJECT_CAPABILITIES where object_code = 'actionitem'

Can we not run processes on the Action Item object? Why is the Event Enabled checkbox available if it does nothing?

Environment

Release : 16.1.1

Resolution

Currently it is not possible to create processes based on Action Item object. It is suggested to raise this as an idea and work with Product Management on prioritizing it.