Is there a limit on how many members can be added to a group?
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Is there a limit on how many members can be added to a group?

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Article ID: 261338

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

we need to add 400+ user ids in a certain group. Just need to confirm is there any limit to add member in a certain group or not.

Environment

Release : 17.3

Resolution

There is no limit on how many members you can add to a group.

However, for best practice, smaller groups are better for management and resource. For example, do you really want to notify 400+ members from one ticket?