Issues with PAM 4.1.2 client installation on Mac OS (Ventura)

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

When attempting to install the PAM Client 4.1.2 on MacOS Ventura (13.2.1), the end-user gets the following error:

Stack Trace:

java.lang.NullPointerException

 at com.zerog.util.ZGUtil.inspectInstallerSubDirsLookingForResourceDir(Unknown Source)

 at com.zerog.util.ZGUtil.getResourceDirectory(Unknown Source)

 at com.zerog.ia.licensing.EditionHelper.<clinit>(Unknown Source)

 at Flexeraajb.ah(Unknown Source)

 at Flexeraajb.<clinit>(Unknown Source)

 at com.zerog.ia.installer.Action.<clinit>(Unknown Source)

 at Flexeraaqv.ag(Unknown Source)

 at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)

 at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

 at com.zerog.ia.installer.Main.main(Unknown Source)

 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

 at java.lang.reflect.Method.invoke(Method.java:498)

 at com.zerog.lax.LAX.launch(Unknown Source)

 at com.zerog.lax.LAX.main(Unknown Source)

This Application has Unexpectedly Quit: Invocation of this Java Application has caused an ExceptionInInitializerError. This application will now exit. (LAX)

Environment

Release : 4.1.2

Resolution

Reinstalling on PAM Client on MacOS Ventura (13.2.1) a second time resolved the problem.