VSE service is not running

Products

• Service Virtualization

Issue/Introduction

VSE service in Devtest service virtualization is not running, We noticed below error in the logs. 

Issue :

 ERROR com.itko.lisa.coordinator.VirtualServiceEnvironmentImpl - Unexpected exception during startup.
org.mapdb.DBException$VolumeIOError: IO failed
        at org.mapdb.Volume$RandomAccessFileVol.<init>(Volume.java:2706) ~[mapdb-2.0-beta7.jar:?]
        at org.mapdb.Volume$RandomAccessFileVol$1.makeVolume(Volume.java:2683) ~[mapdb-2.0-beta7.jar:?]
        at org.mapdb.Volume$VolumeFactory.makeVolume(Volume.java:100) ~[mapdb-2.0-beta7.jar:?]
        at org.mapdb.StoreWAL.initOpen(StoreWAL.java:187) ~[mapdb-2.0-beta7.jar:?]
        at org.mapdb.StoreD

Environment

Release :

Resolution

The user account you are trying to start is not having permissions to access the files in vsBuilderSessions. 

Please stop the VSE service. Rename the folder VSE_2013 under vsBuilderSessions to VSE_2013_BAK and rename the VSE_2013 folder under vseRecording to VSE_2013_BAK and then start the VSE service.

 

2023-02-09T07:33:18,823Z (01:33) [main] ERROR System.err                     - Caused by: java.io.FileNotFoundException: /opt/lisa/CA/DevTest/vsBuilderSessions/VSE_2013/bundles/recorders.vsk.wal.0 (Permission denied)

   

      With above changes in vseRecording and vsBuilderSessions folders, you will be able to start the service.