Getting error while clicking on "Certification Template" on the IG Application URL.

Products

• CA Identity Suite

Issue/Introduction

While we click on the Certification Template on the My Certification page on the IG ADMIN URL, we are getting the below error.

Error: A database error has occurred, contact the system administrator.

Environment

Release : 14.4

Resolution

Please see this link:

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-4/release-notes/Virtual-Appliance-Release-Notes/Cumulative-Patches/Cumulative-Patch-14-4-1.html

 

 

In the documentation, there is a link for either MSSQL or Oracle, but this is the script that will add that column to the database.