File event causes ring trace if the amount of files is greater than the value set in MAX_FILE_COUNT.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

A file event that queries a path that has more files than specified in the system variable UC_HOSTCHAR_DEFAULT or any other UC_HOSTCHAR_* (Key MAX_FILE_COUNT) creates a ring trace.

3/1/2023 07:07:03 PM		U00015006 System forced memory trace dump.
3/1/2023 07:07:03 PM		U00015006 System forced memory trace dump.
3/1/2023 07:07:03 PM		U00015006 System forced memory trace dump.
3/1/2023 07:07:01 PM		U00003422 WARNING: Cannot load conversation memory '001940dc' for server routine 'JPEXEC_R'.
3/1/2023 07:07:01 PM		U00011801 Error in Server routine 'JPEXEC_R', Server: 'AUTOMIC#WP005' AE system: 'AUTOMIC'.
3/1/2023 07:07:03 PM		U00015006 System forced memory trace dump.
3/1/2023 07:07:02 PM		U00015006 System forced memory trace dump.
3/1/2023 07:06:03 PM		U00015006 System forced memory trace dump.
3/1/2023 07:06:03 PM		U00015006 System forced memory trace dump.
3/1/2023 07:06:03 PM		U00015006 System forced memory trace dump.

The file event itself has the following message:

Last message U02000121 File limit ('1000') for file event ('1489006') has been exceeded.

Environment

Release: 21.0.4, 21.0.5

Component: Automation Engine

Cause

Defect & Configuration.

Resolution

In order to prevent the message 

U02000121 File limit ('1000') for file event ('1489006') has been exceeded.

Increase the MAX_FILE_COUNT to a higher value.

The forced trace will be fixed in a future version of the product 21.x .

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819

Component: Automation Engine/Agent Windows

Automation Engine TBA - TBA