The Clarity Import Integration Mapping job populated the Integration Mapping drop-down menu list in Rally. The Workspace Admin navigates to Rally > Objectives in the workspace and can neither set the Clarity Integration Mapping filed and/or the button + Add New is greyed out. As a result, the integration does not retrieve the OKR information from Rally (even with Workspace Admin rights).
What are the pre-requisites or necessary rights for Mapping OKRs Between Clarity and Rally?
Release : 16.1.1
If looking to administer Rally objectives there is a separate Admin setting called OKR Admin.
Only users with the OKR Admin role can create, edit objectives and their key results, add interim targets, and the actual values for tracking OKRs. Once they are created, everyone in your organization can view the objectives and associate portfolio items to an objective.
By default, no user is assigned OKR Admin permissions. You must determine which users require OKR Admin permissions. You must be a Subscription Administrator or a Workspace Administrator to add the OKR Admin role to the permissions of a user.
Users with the OKR Admin role can perform the following actions: