Extra html characters added on Rich Text attribute via XOG
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Extra html characters added on Rich Text attribute via XOG

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Article ID: 261017

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Updating an attribute of type Rich Text via XOG is adding some extra html tags.

Steps to Reproduce:

1. Create an attribute of type Rich Text on the Project object in Studio.
Make sure the attribute has an alias to be displayed on the Modern UX.

2. Add the Rich Text attribute to the columns Grid on the Project list on the Modern UX.

3. Xog in a project updating the attribute.
<CustomInformation>
...
<ColumnValue name="rich_text_test">some text</ColumnValue>
</CustomInformation>


Expected Results: The value of the attribute to be displayed as "some text" on the grid.

Actual Results: The value of the attribute is displayed with extra html tags on the grid, "some text <plain_text>some text </plain_text>

 

Environment

Release : 16.1.0

Cause

This is currently being reviewed as DE68677

Resolution

Fixed in 16.1.2

Workaround: Double click on the value in the Grid and save.