sap_basis probe - Missing resource and user metrics

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Missing below resource /user metrics from sap_basis probe 

QOS_SAP_KERNEL_AVG_MS_PROCESS_TIME
QOS_SAP_KERNEL_COMMIT_DURATION
QOS_SAP_PERFORMANCE_AVG_RESP_TIME
QOS_SAP_CURRENT_HTTP_SESSION

Environment

Release : 20.3.x /20.4.x
sap_basis probe 2.09
Robot OS Platform - Linux
Sap Server is on SLES12 SP4 

Resolution

Below four metrics are not coming to UIM from sap machine .If you look at below screenshot1 all the parameters related to Services,performance,kernel etc are coming under All Systems, and this All Systems related 1MTE is coming as null,  so in the code it is written in such a way that if 1 MTE is null we are not showing tree with below 4 metrics.

Also if you see the highlighted strings in below pasted XML it is clearly showing that J2EE system is not configured, so SAP administrator needs to configure these parameters and send a response with clear data so that all the below QOS metrics will be visible in UI. 

QOS_SAP_KERNEL_AVG_MS_PROCESS_TIME
QOS_SAP_KERNEL_COMMIT_DURATION
QOS_SAP_PERFORMANCE_AVG_RESP_TIME
QOS_SAP_CURRENT_HTTP_SESSION

The mentioned monitor for SAP J2EE Monitor Template is used to monitor SAP Java systems from an ABAP system. 
This feature had not been configured in client environment 

Additional Information

sap_basis Metrics