PCK.AUTOMIC_EMAIL.PRV.JOB.SEND_MAIL fails when Pipe is placed in the body

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The Action Pack Email that sends an email fails in case the Body content contains the character |, for example:

Nom du job : JOBS.UNIX.ATLAS.TEST  ID du Job : 0001039499  Raison echec : ENDED_NOT_OK - aborted|ANY_OK

This seems to occur while processing the JOBS "JOBS PCK.AUTOMIC_EMAIL.PRV.JOB.SEND_MAIL@UNIX or  JOBS PCK.AUTOMIC_EMAIL.PRV.JOB.SEND_MAIL@WINDOWS"

Expected Behavior: the content of the body should not affect the sending or not of the email
Actual Behavior: in case the character | (pipe) is in the body, the jobs PCK.AUTOMIC_EMAIL.PRV.JOB.SEND_MAIL@* fails

Environment

Release : 1.x

Component: PCK.AUTOMIC_EMAIL (Automic email package)

Cause

Defect

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): PCK.AUTOMIC_EMAIL (Package Email)

Package Email 1.2.2 - Available

Additional Information

Solution details: An issue has been solved where placing the pipe character in the content of the body caused the Send Mail action to fail.