VIP Login Error: "Your organization requires stronger protection for signing in to your account than a username and password can provide."
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VIP Login Error: "Your organization requires stronger protection for signing in to your account than a username and password can provide."

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Article ID: 260696

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Updated On:

Products

VIP Service

Issue/Introduction

Error "Your organization requires stronger protection for signing in to your account than a username and password can provide. Contact your administrator for assistance"

Cause

This error can occur when a user does not have a VIP Credential assigned or the existing credential is not in an ACTIVE state, and the VIP administrator has disabled the option to add\modify a credential during the login flow.

Resolution

Contact your internal helpdesk for assistance with assigning a VIP Credential ID to your VIP User ID. 

(VIP Admins: This option is controlled within your VIP Manager portal under the SSP\My VIP settings (see the 'Disable inline credential registration' option).

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