Insight: Job Dependency Data Table blank page for some jobs

Products

• Automic Automation Intelligence

Issue/Introduction

Insight: Job Dependency Data Table blank page for some jobs

Error from the jasperserver.log.1

Caused by: net.sf.jasperreports.engine.JRException: com.fasterxml.jackson.core.JsonParseException: Invalid UTF-8 start byte 0x92
 at [Source: [email protected]; line: 1, column: 2323226]
    at net.sf.jasperreports.engine.util.JsonUtil.parseJson(JsonUtil.java:188)
    at com.jaspersoft.webservice.data.json.WSJsonDataSource.convertStreamIntoTree(WSJsonDataSource.java:74)
    ... 15 more
Caused by: com.fasterxml.jackson.core.JsonParseException: Invalid UTF-8 start byte 0x92
 at [Source: [email protected]; line: 1, column: 2323226]
    at com.fasterxml.jackson.core.JsonParser._constructError(JsonParser.java:1378)
    at com.fasterxml.jackson.core.base.ParserMinimalBase._reportError(ParserMinimalBase.java:599)
    at com.fasterxml.jackson.core.json.UTF8StreamJsonParser._reportInvalidInitial(UTF8StreamJsonParser.java:3008)
    at com.fasterxml.jackson.core.json.UTF8StreamJsonParser._reportInvalidChar(UTF8StreamJsonParser.java:3002)
    at com.fasterxml.jackson.core.json.UTF8StreamJsonParser._finishString2(UTF8StreamJsonParser.java:2165)
    at com.fasterxml.jackson.core.json.UTF8StreamJsonParser._finishString(UTF8StreamJsonParser.java:2092)
    at com.fasterxml.jackson.core.json.UTF8StreamJsonParser.getText(UTF8StreamJsonParser.java:275)
    at com.fasterxml.jackson.databind.deser.std.BaseNodeDeserializer.deserializeObject(JsonNodeDeserializer.java:205)
    at com.fasterxml.jackson.databind.deser.std.BaseNodeDeserializer.deserializeObject(JsonNodeDeserializer.java:199)
    at com.fasterxml.jackson.databind.deser.std.BaseNodeDeserializer.deserializeArray(JsonNodeDeserializer.java:230)
    at com.fasterxml.jackson.databind.deser.std.BaseNodeDeserializer.deserializeObject(JsonNodeDeserializer.java:202)
    at com.fasterxml.jackson.databind.deser.std.JsonNodeDeserializer.deserialize(JsonNodeDeserializer.java:58)
    at com.fasterxml.jackson.databind.deser.std.JsonNodeDeserializer.deserialize(JsonNodeDeserializer.java:15)
    at com.fasterxml.jackson.databind.ObjectMapper._readMapAndClose(ObjectMapper.java:2793)
    at com.fasterxml.jackson.databind.ObjectMapper.readTree(ObjectMapper.java:1628)
    at net.sf.jasperreports.engine.util.JsonUtil.parseJson(JsonUtil.java:186)
    ... 16 more

Environment

Release : 6.4.4

Resolution

Fix  delivered in 6.4.5