Why Can Users Register Multiple Times With The Same Email Address Within The Portal

Products

• CA API Developer Portal

Issue/Introduction

We noticed that we were able to register twice through the API Portal with the same email address even though the Registration setting "Limit User Registration" is enabled. Why are we able to register multiple times with the same email address?

Environment

CA API Developer Portal 5.x

Resolution

This is working as designed.

We document what the "Limit User Registration" setting does within our documentation which can be referenced here:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/layer7-api-management/api-developer-portal/5-2/set-up-and-maintenance/configure-user-registration.html

To stop users from registering again using the same email address before activating the first registration, select Limit User Registration checkbox. For example, if a user uses [email protected] to register, they will receive an activation email. If the activation is not done, they cannot attempt to register again with the same email address. This prevents spammers or robots from sending multiple activation emails and fraudulent actions.

This is not a feature to limit a user from registering multiple times with the same email address.