(com.ca.jcs.core:com.ca.jcs.osgi.exchange.router.MessageRouter:551) ERROR - A remote server returned an error: org.apache.directory.shared.ldap.exception.LdapConfigurationException: JCS@IM144: internal error in ADD(): java.lang.NullPointerException: Name is null [Root exception is java.lang.NullPointerException: Name is null]
Release : 14.4 CP1
Component : Identity Manager
Connector version visible in IAM JCS UI (localhost:20080) - JCS UI was old (1.1.1.20210219).
Version should be at least 20211111 (Since 14.4.1 was released in 2021 November).
Solution: Clear JCS cache:
================
Stop JCS Service
Delete the following folders
..\Connector Server\Data\activemq
..\Connector Server\data\cache
..\Connector Server\data\derby
..\Connector Server\data\port
Start JCS Service
Make sure the version is current and try again.