SEP Mobile Environment expired

Products

• Licensing - Symantec Products
• Support Portal
• Endpoint Protection Mobile
• Endpoint Security

Issue/Introduction

SEP Mobile Environment expired

Unable to access SEP Mobile and getting expiration error

SEP mobile console showing License expiring soon. (Warning message)

 

 

 

Resolution

Renewing your support contracts will automatically update the expiry details in your environment.

If you have renewed the support contracts and still encountering the error message, create a case with the customer care team and provide the following details:

• Customer Name (account name) :
• Display name (if different from customer name) :
• Customer ID :
• Domain ID :
• Site ID :
• Data center location:
• Expiration date (service contract end date) :

 

Additional Information

If you have any questions or need further assistance, contact Broadcom Customer Care