BGP Trap from Juniper Router Not Triggering Event in Spectrum

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

The following unknown alert was sent from a Juniper Router:

Unknown alert received from device MX-XX-01 of type JuniperJUNOSRtr. Device Time 467+21:32:38. (Trap type 1.3.6.1.2.1.15.7.6.2)
Trap var bind data: 
OID:  1.3.6.1.2.1.15.3.1.14.198.18.135.42  Value:  4.0
OID:  1.3.6.1.2.1.15.3.1.2.198.18.135.42  Value:  2

The trap OID 1.3.6.1.2.1.15.7.6.2 is already certified. As shown in MIB Tool:

"bgpBackwardTransition","1.3.6.1.2.1.15.7.6.2","0x00220011","All"

 

 

Environment

DX NetOps Spectrum Release : 21.2 or later

Resolution

The BGP trap is defined in the file:

$SPECROOT/SS/CsVendor/Ctron_SNMP_Rtr/BGP4_App/AlertMap

So the device model must have a BGP4_App model associated with it. Check to see if the Juniper model has an associated BGP4_App model. It's possible that the cause of the issue is that this does not have such an association.

If doesn't, take the trap as defined in:

$SPECROOT/SS/CsVendor/Ctron_SNMP_Rtr/BGP4_App/AlertMap

And copy it to the custom file:

$SPECROOT/custom/Events/AlertMap