Unable to add user to group
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Unable to add user to group

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Article ID: 260577

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Updated On:

Products

DX NetOps CA Spectrum

Issue/Introduction

I have a group that was created by a previous administrator that will not allow me to add new users. Is there a way to reclaim this group? Or give me permissions to edit the users. I feel like I had the ability prior to our 22.2 upgrade.

Environment

Dx NetOps Spectrum 22.2.1+

Resolution

As of 22.2.1+ the following is now the case:

 

"Administrator users are restricted from performing certain operations that can only be done by a super user. Ensure that you have at least one super user before you upgrade to the current release. To create a super user or to provide super user privileges to an administrator user, see Create a Super User."

Additional Information

See Upgrade Considerations for 22.2.x:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/22-2/installing-and-upgrading/upgrading.html#concept.dita_501d5804b509a85f6b13f8734ddeac34e5691085_upgrade2221