U02000102 ... Operation not permitted | Linux Agent 21.0.5 cannot be started with non-privileged user

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

When starting a linux agent on 21.0.5, the following error shows in the log:

U02000102 Error when calling the function 'setgid/setuid/seteuid/setreuid(65534/65534)', error code '1(Operation not permitted)'.

This shows within the first 10 lines of the agent log and the agent immediately ends

Environment

Release : 21.0.5

Component: Automation Engine

Sub Component: Unix/Linux Agents

Cause

The issue has been confirmed to be a bug by our Dev team.

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:

Unix/Linux Agents  21.0.5.HF1 - Available

Unix/Linux Agents  21.0.6 - Available