LDAP user group name not found

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

LDAP User Group Authentication gives error error:

No matching LDAP user group name found

 

Feb 17, 2023 15:24:01.901 (https-jsse-nio-8443-exec-9) (SecuritySP) - Trying to find the match LDAP Server user group name for the configuration grsearchString: CN=NTSMG,CN=Users,DC=DONCO,DC=COM
Feb 17, 2023 15:24:01.901 (https-jsse-nio-8443-exec-9) (SecuritySP) - LDAP Server - Group Name : CN=NTSMG,CN=Users,DC=Donco,DC=com
Feb 17, 2023 15:24:01.902 (https-jsse-nio-8443-exec-9) (SecuritySP) - No matching LDAP user group name found
Feb 17, 2023 15:24:01.902 (https-jsse-nio-8443-exec-9) (SecuritySP) - No user model found - stopping

Environment

Release : 22.2

Cause

LDAP Group Authentication is case sensitive.

Resolution

Update ldap configuration xml file ../../custom/ldap/config/ldap-grps-mappings-config.xml to the same case in ldap group as in Active Directory.

For example all upper case is in ldap-grps-mappings-config.xml should match :  CN=NTSMG,CN=Users,DC=DONCO,DC=COM