We have a requirement where we need to ignore the case sensitivity for a request parameter value. After creating virtual service, in workstation, under request data arguments we have disabled the “Case Sensitive” checkbox and tried executing/verifying the virtual service using ITR mode, and we're getting expected response. When we deployed same virtual service in SV portal, ignoring the case sensitivity is not working.
Release : 10.7.2
We suggest trying Regular Expressions to ignore the case. In your particular case, try changing the particular argument from "= lipitor" to "Regular Expression (?i)lipitor".
For more about using Regex see https://techdocs.broadcom.com/us/en/ca-enterprise-software/devops/devtest-solutions/10-7/reference/test-step-descriptions/utilities-steps/Regular-Expressions.html