Direct Clarity Upgrade to 16.1.0 from 15.9.2

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

We are currently on Clarity 15.9.2 and wanted to update to 16.1.0. In documentation it is stated that minimum required version is 16.0.2 if we upgrade to 16.1.0.

Environment

Release : 16.1.0

Resolution

• There is no direct upgrade from 15.9.2 to 16.1.0. Unfortunately since you are so many versions behind the current version, direct upgrade is not supported.
• Attempting the upgrade will not work, it will fail if you attempt it. To avoid this situation we suggest to always keep current within 1-2 versions of the latest version.
• To upgrade now, you have to do hops. We recommend doing the following: 15.9.2 > 16.0.1 > 16.0.3 >16.1.0
• Note that after completing each hop you do not have to bring the application up and test it. 
• Once the hop is successful, back up the database (optional) and continue with the next version.
• You only have to make sure you have supported hardware & software for the latest release.
• Essentially doing the hops will not add that much additional work as direct upgrade also applies the same releases in order so the timings will be very similar.

Additional Information

Also check:

Upgrade path: Best practices for old versions

Upgrade Hardware/Software Compatibility for Clarity

Clarity Supported Upgrade Path

Upgrade, upgrade steps, supported upgrade paths in Clarity