Secondary landscape status showing as Not Ready and OLB is not working on Secondary SS

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

From the landscapes page we are seeing the Secondary Status for the Secondary SpectroSERVER as Not Ready.

We also noticed that Online Backups are not working to the Secondary.

 

We tried to send the SSdb manually from Primary to Secondary using RCPD but this is not successful as it times out after 3 minutes.

 

From $SPECROOT/SS-Tools on Primary

./rcpd -send -h <secondary server> -f  /opt/CA/Spectrum/SS-DB-Backup/db_20130304_2200.SSdb -compress

 

and on the secondary: from $SPECROOT/SS

../SS-Tools/rcpd -recv -f .ft_save_file.SSdb

 

When we enable OLB from Dynamic Debugging we see the following in the VNM.OUT

 

Feb 20 13:49:17 OLB TRACE at CsFTDbSync.cc(260): Starting start_db_sync
Feb 20 13:49:17 OLB TRACE at CsFTDbSync.cc(350): Starting start_remote_rcpd
Feb 20 13:49:22 OLB TRACE at CsFTDbSync.cc(465): Ending start_remote_rcpd - Remote=0 Local=7
Feb 20 13:49:22 OLB TRACE at CsFTDbSync.cc(316): Ending start_db_sync - Remote Error=2 Local Error=0
Feb 20 13:49:22 OLB TRACE at CsIHOB.cc(2548): start_db_sync failed - Local=0 Remote=2
Feb 20 13:49:22 OLB TRACE at CsFTDbSync.cc(223): Getting backup server 2 -
Feb 20 13:49:22 OLB TRACE at CsIHOB.cc(2579): Done database_sync - 0

 

 

 

Environment

Release : 22.2.x / 21.x

SpectroSERVER Fault Tolerance

Cause

Firewalld service was running on the Secondary SpectroSERVER.

Resolution

Problem is resolved after stopping of the Linux firewalld service on the Secondary SpectroSERVER.