Maximum number of rollover files has been exceeded

Products

• CA Release Automation - Release Operations Center (Nolio)

Issue/Introduction

 

We are noticing the following error in our Agent's Execution Log file:

The system has stopped writing to the log file because the maximum number of rollover files <0> has been exceeded. This safeguard protects the overcapacity of disk space by this agent.
You can increase the logs capacity by modifying a system parameter value – please refer to our documentation for further information

 

 

Environment

Release : 6.7

Resolution

These files are the Execution Logs of a deployment and configuring their settings can be found under the "Execution Log Control" section - available in the following page: Debug Deployments

 

Note: 
The agent must be stopped and started in order for its updated settings to be picked up. 

Additional Information

Shortly after starting the agent and sending it a job we can see the following messages in the logs/nolio_all.log file (confirming the new settings): 

INFO  (com.nolio.platform.shared.log.conf.ApplicationLogConfig:53) - Setting maxBackupIndex to: 5
INFO  (com.nolio.platform.shared.log.conf.ApplicationLogConfig:63) - Setting maxFileSize to: 3MB
INFO  (com.nolio.platform.shared.log.conf.ApplicationLogConfig:73) - Setting maxFolderSize to: 50MB
INFO  (com.nolio.platform.shared.log.conf.ApplicationLogConfig:83) - Setting schedulerPeriod to: 2
INFO  (com.nolio.platform.shared.log.conf.ApplicationLogConfig:92) - Setting enableLog to: true
INFO  (com.nolio.platform.shared.log.conf.ApplicationLogConfig:105) - Setting enableLog to: 20

 

The following messages are also logged in the nolio_all.log when it detects the maxFolderSize has been breached:

DEBUG (com.nolio.platform.shared.log.ApplicationLogsPurge:40) - size of applicationLogs folder is: 56227964
DEBUG (com.nolio.platform.shared.log.ApplicationLogsPurge:64) - size of applicationLogs folder after delete jobId: 1638400 is 56224294
DEBUG (com.nolio.platform.shared.log.ApplicationLogsPurge:64) - size of applicationLogs folder after delete jobId: 1638401 is 55972110
DEBUG (com.nolio.platform.shared.log.ApplicationLogsPurge:64) - size of applicationLogs folder after delete jobId: 1638402 is 55937490
DEBUG (com.nolio.platform.shared.log.ApplicationLogsPurge:64) - size of applicationLogs folder after delete jobId: 1638403 is 55285101
DEBUG (com.nolio.platform.shared.log.ApplicationLogsPurge:75) - reset files count to zero
DEBUG (com.nolio.platform.shared.log.ApplicationLogsPurge:77) - end Scheduler with files count equals:0

 

 

If it eventually reaches the limits imposed by the updated settings, it will show a message like this: 
> cat Agent_gstew-rhel81_Job_1638405_JobServerID_1638405.last.log
The system has stopped writing to the log file because the maximum number of rollover files <5> has been exceeded. This safeguard protects the overcapacity of disk space by this agent.
You can increase the logs capacity by modifying a system parameter value – please refer to our documentation for further information

 

If you are still seeing a message indicating the "rollover files <oldValue> has been exceeded" after updating your config to use 3 backup index files, this suggests that the settings had not been detected yet. Please stop and start the agent - not restart.