Connection issue with GCP Internal HTTPS Load Balancer and the AWI service
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Connection issue with GCP Internal HTTPS Load Balancer and the AWI service

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Article ID: 260033

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

User is routing AWI through the GCP Internal HTTPS Load Balancer, the users have faced issues ranging from connection/communication issue or web page stuck issue or web pages not loading/navigating properly when they connect to the AWI using the load balancer URL.

Environment

Component: Automic Web Interface

Resolution

Verify the session affinity type as per the Google Cloud documentation under "Internal Application Load Balancer overview".