Certifications not showing up for some users in Identity Portal

Products

• CA Identity Portal

Issue/Introduction

Seeing the following error in IG that result in campaigns not able to display on IP

java.lang.NullPointerException
at com.eurekify.web.certification.template.create.steps.DisplayConfigurationUtil.getDefaultDisplayConfiguration(DisplayConfigurationUtil.java:74) 

 

 

 

 

 

Environment

Release :  Identity Portal 14.4/Identity Governance 14.4

Cause

This is due to the problem campaigns not point to none exist Universe

Resolution

Archived the problem campaigns