Mirror gateway reports the incorrect user in CASB
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Mirror gateway reports the incorrect user in CASB

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Article ID: 260015

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Updated On:

Products

CASB Gateway Advanced CASB Advanced Threat Protection CASB Audit CASB Gateway CASB Security Advanced CASB Security Advanced IAAS CASB Security Premium CASB Security Premium IAAS CASB Security Standard CASB Securlet IAAS CASB Securlet SAAS CASB Securlet SAAS With DLP-CDS

Issue/Introduction

After configuring Mirror gateway Office 365 activity is reported as the wrong user.

  •   UserA creates/Uploads/Downloads/Views a document in Office 365
    • All activities are reported as UserB

Resolution

Currently there is no resolution.  If you discover this issue open a case with Technical support.