Mirror gateway reports the incorrect user in CASB
Article ID: 260015
CASB Gateway Advanced
CASB Advanced Threat Protection
CASB Security Advanced
CASB Security Advanced IAAS
CASB Security Premium
CASB Security Premium IAAS
CASB Security Standard
CASB Securlet IAAS
CASB Securlet SAAS
CASB Securlet SAAS With DLP-CDS
After configuring Mirror gateway Office 365 activity is reported as the wrong user.
- UserA creates/Uploads/Downloads/Views a document in Office 365
- All activities are reported as UserB
Currently there is no resolution. If you discover this issue open a case with Technical support.