Assigned Resources field in flyout does not reflect assigned resources displayed in grid
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Assigned Resources field in flyout does not reflect assigned resources displayed in grid

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Article ID: 260011

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

The 'Assigned Resources' field on the Details Flyout tab in the Tasks Module is not working correctly. It is not reflecting the correct list of actual assignments for this task when the assignees are added to this field in the Details subtab.  When an assignee is added into the 'Assigned Resources' field in the grid column, you can see it in the details subtab, but if you add an assignee in the subtab, the grid is not immediately refreshed.  Also, after adding the assignees in both places and then deleting all the assigned resources through the Assignments module, when you return to the Tasks grid, the details subtab 'Assigned Resources' is still showing at least 1 resource still selected even though there are no current assignments on the task. 

Steps to Reproduce: 

  1. For a project with Assignment Pool = Resource Pool, go to the Tasks Module
  2. Add the 'Assigned Resources' MVL field to the Grid and into the Details flyout subtab 
  3. Create a new task (task1)
  4. After the record is created, open the Details flyout 
  5. Add 1 resource, role or team to the 'Assigned Resources' field in the GRID 
  6. Observe the Details flyout 'Assigned Resources' field is updated 
  7. Go to the Assignments Module - the assignment is shown as expected 
  8. Go back to the Tasks Module Grid 
  9. For 'task1' now add 1 resource, role or team to the 'Assigned Resources' field in the Details subtab (both assignees are shown as selected) 
  10. Observe the GRID is NOT refreshed ; it still only shows the first assignee added to the task 
  11. Go to the Assignments Module - BOTH assignments are shown as expected 
  12. Go back to the Tasks Module Grid 
  13. Observe the GRID is now refreshed with BOTH assignments 
  14. Observe the Details subtab only has the 1st assignee that was added through the GRID 'Assigned Resources' field
  15. Go to the Assignments Module and delete all assigned resources from this task
  16. Go back to the Tasks Module Grid - the grid column for 'Assigned Resources' is blank as expected, however the field in the Details subtab is still showing some assignees still selected 

Expected Results: The Task 'Assigned Resources' field in the Details subtab should show the same list of resources as what is seen in the Tasks Grid column and Assignments Module Grid. 

Actual Results: The Task 'Assigned Resources' field in the Details subtab is not working when the user adds assignees to this field. 

Workaround: Add assignees through the Tasks GRID 'Assigned Resources' column or use the Assignments Module Grid. 

Environment

Release 16.1.1 

Cause

DE68397  

Resolution

Targeted Fix in Release 16.1.2