Unable to configure the Cloudsoc Services through CMP

Products

• CASB Security Advanced
• CASB Security Premium
• CASB Security Standard

Issue/Introduction

The customer is trying to Configure the CASB services in CMP but received the "Error submitting configuration" Error. 

 

Cause

The CMP engineering team discovered a bug in the UI, and it is not sending all the required data to the backend for configuring the tenant. This scenario is observed when multiple casb subscriptions in the same cmp account have the same tenant id before configuring or adding to an environment. 

Resolution

Please reach out to support to resolve this issue.