Help Setting up an Event to send an external http post in ITPAM.

Products

• CA Process Automation Base
• CA Service Management - Service Desk Manager
• CA Service Desk Manager
• CA Service Catalog

Issue/Introduction

I currently have events that set off a remote reference utilitizing LaunchIT. The sample REST bat file compiles and sends the HTTP POST to an external site.

It seems that it cannot keep up with the amount of events processing. The file compiles each time but an average of 6 out 20 send the http request. I would like to move this process to ITPAM instead. I need help with what will capture the event parameters to send the call.

how to take the information filled into a Start Request Form (SRF) and use it to build a HTTP post

Environment

Release : 4.3

CA Process Automation

Resolution

Recommending the following ways where one could try and input specific javascript coding in the HTTP_Post_JSON (HTTP_Post) operator in PAM

Option 1:  In the given HTTP_Post operator, access the section "Execution Settings", and locate the section "Processing".  You can choose "Pre-execution Code" which will allow you to define such code.  What you will need to do is create a variable "Process.a" which will contain your javascript code for execution.

In the given HTTP_Post operator properties, access the section "HTTP Post Information", and under the entry for "Content", specify the same variable "Process.a".  This will allow you to use the variable "Process.a" to execute the given code content.

Option 2:  In the given HTTP_Post operator, access the section "HTTP Post Information", and under the entry for "Content File Path" specify the location of a file that contains your javascript code for execution.