Infrastructure Agent DataPower extension not reporting metrics

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We downloaded the 10.8 Infrastructure agent and configured the APMIA agent with the DataPower extension. After verifying the bundle.properties file with the older agent configuration, we started the APMIA agent but the agent is not connecting to the DataPower end point and not showing any DataPower metrics in APM UI.

Environment

Release : 10.8

Cause

There were some jar files missing in the package for DataPower extension

Resolution

Download the latest Infrastructure Agent with DataPower extension.

Extract the tar file and modify the following.

Modify the IntroscopeAgent.profile to point to your manager.

Install the Infrastructure Agent, once agent is running, you should see the DataPower ... directory under ./apmia/extensions directory.

Modify the bundle.properties and add the values to following properties and leave the others as is.

introscope.agent.datapower.profiles.default.url
introscope.agent.datapower.profiles.default.username
introscope.agent.datapower.profiles.default.password

Stop and then start the agent.