Cannot remove user of other clients from Client 0

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

An issue was found where an error would occur when trying to delete a user from another client within client 0:

 

Error Message: [[HTTP 404] (4525) Object 'TEST/UC' does not exist.: No detail information available.]

 

In earlier versions of the Automation Engine, it was possible to delete a user of any client from the admin client (0000) directly.

Steps to reproduce:
1. In admin client (number 0) -> Administration -> Users:
2. Select user in OTHER client (e.g. number 100) and click on Delete

Environment

Release : 12.3.9 and newer

Cause

Software Bug

Resolution

The issue has been confirmed to be a bug and will be fixed with a future service pack for Automation Engine V21.0 .