Error: 504 when browser reaches the resource mypage.html in SPS

Products

• SITEMINDER
• CA Single Sign On Secure Proxy Server (SiteMinder)

Issue/Introduction

 

When running CA Access Gateway (SPS), when the browser tries to reach the resource mypage.html, the browser receives an error    

  504 Gateway timeout

 

Cause

 

The backend server doesn't reply promptly.

 

Resolution

 

A network issue caused the problem. Since the network issue has been fixed, the error doesn't appear anymore.