Approved senders

Products

• Email Security.cloud

Issue/Introduction

Email Security.cloud has introduced a feature wherein you can bypass Particular options as Spoof, Heuristics, Spam or Newsletter from Anti-Spam scanning . This Feature is available in the Anti-Spam service in Approved Sender list. 

Regarding the feature implementation, there is always a query from customer which service would be active and which be bypass from the selected option

Environment

Email Security cloud

Cause

None

Resolution

In the above screenshot if we are adding the domain for an instance abc.com in approved sender list and you wanted to by pass only Spoof and Newsletter from Anti spam scanning but wanted to Keep the Spoof and Heuristics option active for anti spam scanning you have tick  spam and Newsletter and untick Spoof and Heuristics option.