SOI - Steps to manually upgrade tomcat

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

This article will guide you through manually upgrading the tomcat version for SOI.

Environment

Release : 4.2

Cause

This article is informational

Resolution

1. Stop all SOI services
2. Take backup of the below folders:
     -- SOI Manager - \SOI\tomcat
     -- SOI UI Server - \SOI\SamUI

3. Extract the downloaded files and overwrite the folders as below (Copy files from the attached zip and override to the tomcat and SamUI folder)
    -- SOI Manager - extracted tomcat folder into \SOI\
    -- SOI UI Server - extracted SamUI folder into \SOI\  

Upgrade-tomcat-9.0.70-updated.zip(or selected version) 

4. Start the SOI services as per the recommendations given earlier (Reference KB article  Procedure to start SOI Manager & Connector Services)

5. Close the browser and SOI console.
6. Re-login the SOI UI server and relaunch the console.

Note : We have updated the below jars to support the tomcat-9.0.70 version upgrade.

     \CA\SOI\SamUI\webapps\sam\lib\soi.common.sam-4.2.0-oneclick.jar

      \CA\SOI\SamUI\lib\soi.common.sam-4.2.0-ui.jar

      \CA\SOI\tomcat\lib\soi.common.sam-4.2.0-manager.jar

 

 

 

 

Additional Information

Tomcat versions uploaded to this article : 

tomcat-9.0.73

tomcat-9.0.102

Tomcat-9.0.111