Windows updates fail to install with exit code: 193

Products

• Patch Management Solution
• Patch Management Solution for Servers

Issue/Introduction

Using Patch Management to upgrade to Windows 10 22h2 update fails with an error 193.

The agent.logs showed the following errors/messages:

Description: 
  The vendor patch file 'C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{3FCEA3AC-2520-5266-EFC3-90D3373DA19B}\cache\Windows10x64Enterprise22H2.iso' does not exist.

Description: 
  Deployment failed. Status is  193 (0xC1) - 'The vendor patch file is missing.'

Description: 
  Application completed with exit code: 193.

Description: 
  Program 'Windows10x64Enterprise22H2-ENU.bat for SBSP-Windows10_22H2' completed. Exit code=193. Execution context='Administrator'. RunAs='\'

 

Environment

Patch Management 8.x

Cause

The feature update .iso file was missing and not available. 

Resolution

To enable Patch Management to be able to distribute these updates "You must manually add an ISO file of the corresponding update to the policy distribution package because Microsoft does not allow the ISO files to be directly downloaded" as documented in the following KB article, and this article walks through the steps that need to allow these .iso updates to be applied via Patch Management:

184951 Deploying Windows 10/11 feature updates with Patch Management Solution