Beta Mail Service functionality in 16.1.0

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

• You want to configure the new (from 16.1) Mail Service functionality that we can find in: 
  Classic PPM >> Administration >> General Settings >> Mail Service (Beta) 
• There are a few fields in there for Incoming Server, Mail Account, OAuth Configuration and want to know how to configure those.
• What details are needed to complete this configuration?

Environment

Release : 16.1.0

Resolution

• You would need to supply your own POP3 or IMAP service details.
• Authentication can be "Basic (user/password)" or "Oauth" if their mail service allows for that.

This Documentation on Email Service has a detailed explanation:

• You can show the configuration screen to you email service administrator.
• The Oauth section is not needed if using Basic authentication.