Roadmap picklist color does not update immediately when created from Roadmap Grid

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Our roadmap users are finding that when they create a picklist and add color to the picklist values, these colors will not be visible on the Roadmap Timeline view until the user logs out and back into Clarity.

Whilst in most scenarios, the roadmap color picklists will update automatically, if created from Roadmap Grid, they remain white/colorless and require action such as refresh to get it taken into account

 

STEPS TO REPRODUCE:

1. Open a Roadmap with several items added - Roadmap Grid
2. View Options - Manage Picklist
3. Add a New Picklist with 2 Choices and assign Color
4. Now Add this field to the Roadmap Grid
5. Select a value for few roadmap items
6. Note the value is not having any color
7. Now go to Roadmap Timeline
8. Go to View Options - set Color by to this new picklist
9. Note the color does not display in the Timeline
10. Now return to the Roadmap list
11. Reopen the Roadmap again - note the field on Grid and Timeline is still colorless

Expected Results: The picklist color to update immediately as it does if you add it from Timeline View Options

Actual Results: The picklist color does not update unless browser is refreshed or user logs off and back in

Environment

Release : 16.1.0, 16.1.1

Resolution

Workarounds: 

• Click refresh in browser or log off and log back in
  or
• Use Roadmap Timeline to create the Picklist with color, then go to Roadmap Grid to assign it

This is DE68442, fixed in 16.1.2