Using OOTB Software Area
Create a Property with the following values:
Now using the Xflow:
This is the output
Now using the Service Point:
The Examples text ("The answer should be in CAPS") are not being shown in the XFlow or Service Point interfaces.
Without this the user will have no idea how it is necessary to respond.
Release : 17.3
CA Service Desk Manager / xFlow
Functionality is to be included in the forthcoming RU21 update for Service Desk.