Symantec Identity Manager - How to debug pwdmgr tool on linux or VAPP

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

This Kb will guide you on how to troubleshoot any issues with the pwdmgr tool.

Environment

Release : 14.4

Resolution

Open two Linux consoles to your environment.

Within the first window:

Log into the VAPP or Linux Console

su - imps
run ./pwdmgr

Within the second window

run: ps aux | grep pwdmgr
Find the PID for pwdmgr

su - imps
strace -p <pid>

Next follow all the documented steps for pwdmgr in the first window and all logging will be displayed on the second window.