ssg/backup failing with 502 error

Products

• CA API Gateway

Issue/Introduction

https://host:8443/ssg/backup?node=<NODE>&audits=false" -v fails with 

 
" 502 Bad Gateway "  This server received an invalid response from a server it consulted .

Only /ssg/backup appears to be affected.

This appears to be caused by recent patches to our gateways.  The listen port works fine until you make a change to it, like disable TLS-1.0 then save. 

After that /ssg/backup throws the Bad Gateway error.  Adding TLS-1.0 back does not resolve the issue.  All other listen ports still work as long as we don't make changes.  

Environment

Release :  10.x CR5 , 10.1

Resolution

Workaround 

# mysql ssg

mysql>  update connector set endpoints = 'MESSAGE_INPUT,ADMIN_REMOTE_SSM,ADMIN_APPLET,OTHER_SERVLETS' where port = 8443;

mysql> exit

# service ssg restart

After a gateway restart the  502 bad gateway error should be gone .

If you didn't have TLS 1.0 enabled and enable it , you will again get the bad gateway error  and you will have to do the process again.

You can leave tls 1.0 checked.