Unable to take a database backup from a Reporter
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Unable to take a database backup from a Reporter

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Article ID: 259209

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Updated On:

Products

Reporter-VA

Issue/Introduction

When using Admin Console to manage Reporter, administrator is unable to create a new database backup. Button is greyed out:

Environment

Reporter 11.0.1.1

Cause

When using Reporter Admin Console, database backup can only be created if database is unloaded

Resolution

To take a database backup unload the database: