Upgrade APM 10.7 HF84 - Webview upgrade failed

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

 

Upgrade seems completed

Teamcenter's EM is showing as 10.7.0.348 but the Webview is still showing 10.7.0.197.

 

Environment

Release : 10.7.0

Cause

Hotfix Log analysis:

2023-01-18 08:07:21,331 [main] ERROR com.ca.fix.apm.hotfix.Hotfix - Error while executing the scenario
java.nio.file.AccessDeniedException: work/jetty-0.0.0.0-8081-WebContent-_apm-web-services-any-8275528417822846322.dir/jsp

 

Permission issue .

Resolution

 

Seems to be a permission issue. As a result, the Webview has not been updated shows 10.7.0.197